We stand behind the quality of our coffee and products. If you're not satisfied with your purchase, we’re here to help.
Refunds & Returns:
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Coffee Products: Due to the perishable nature of coffee, we do not accept returns. However, if your product arrives damaged or incorrect, please contact us within 7 days of delivery.
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Non-perishable items (e.g. gift sets, merchandise): Returns are accepted within 14 days of delivery if the item is unused and in original packaging.
How to Request a Refund:
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Email us at [insert email address] with your order number, reason for return, and photos if applicable.
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Our team will review your request and provide return instructions or issue a replacement/refund.
Refund Processing:
Approved refunds will be processed within 5–10 business days back to your original payment method.